Cyclery Northside

🚴‍♂️ Title: A Five-Year Pedal Through Excellence with North Side Cycles! 🎉 🌟🌟🌟🌟🌟 Five years ago, I embarked on a two-wheeled odyssey with a steed named Kenevo, courtesy of the wizards at North Side Cycles. Picture this: a bike shop not just selling dreams on wheels but peddling (pun intended!) unparalleled customer service. The owner, a true gentleman of the cycle realm, waved his magic wand and made my rental fee vanish into the purchase price of my Kenevo. Talk about a spellbinding start! Then came the moment when my Kenevo yearned for a transformation. I desired forks not of the dinner table variety, but an upgraded pair of triple clamps. The owner, in his infinite wisdom and accommodating spirit, made it happen faster than you can say “Zoom!”. Fast forward to today, every time my Kenevo returns from its spa day (a.k.a. service) at North Side Cycles, it’s like riding a brand-new bike. Their attention to detail? Fantastic is an understatement. It’s like they use a fine-tooth comb, but for bikes! In the world of ‘value for money’, they’re the reigning champions. Servicing my bike here doesn’t break the bank; it feels like finding a treasure chest in your backyard. In a nutshell, North Side Cycles isn’t just a bike shop; it’s a haven for bike aficionados, steered by a captain who knows his ship like the back of his hand. If bikes had their own fairy tales, North Side Cycles would be the enchanted kingdom. 🚴‍♂️💨

Communication: I went to the store for one of my spoke was broken and I was suggested to do a deluxe service due to my bike's overall condition and more cost effective. The staff patiently introduced the wheel truing, brake bleading, front fork 50 hours maintaining, and overall inspection for my bike and was told the price range clearly. Several days later, I was received a quota for chain, chainring, casstte, and head bearing replacement, extra $400+ will be needed for drivetrain parts. Considering my budget and possible upgrade in the near future, I only accepted the extra head bearing replacement. Quality: Pro: The front fork was maintained The brake was bleeded as described Con: Please see the pictures for details. Deluxe service as their website mentioned: "A complete General Service Cassette, chain, derailleurs and cranks all degreased in an eco-friendly chemical bath Frame cleaned and detailed" For me, it's totally unacceptable standard of deluxe servie. Five star for good communication, four star for front fork, and brake maintainance, but zero for the chemical bath and frame cleaned and detailed.

I started a multi-day ride in April and my rear hub gave up after just 2kms (mea culpa - poor maintenance?). Anyway, I called Northside just after opening time and ran through the problem with Chris over the phone. To get me back on the road in record time he had a new wheel waiting for me by the time I arrived 20 minutes later. He recommended and fitted a new tyre (tubeless setup) and transferred rotor and cassette. In another 15 mins I was good to go. The new setup then went from Opera House to Mt Kosi without a hitch - and over some bloody horrendous surfaces. Cool and calm, and a damn good mechanic. Thanks Chris!

Booked 2 rental ebikes a week in advance. Drove 45 minutes from the inner west and arrived 5 minutes after 9am. They gave me the fat Levo which was not the SL model I wanted. The other bike? Well, it was in pieces with no idea how long they can put everything back together. My complaint to inquire what's going on here was replied with "It is what it is" . Turns out whoever took the booking was supposed to prep the bike? So you're saying I need to do a follow up call, setup a calendar reminder and text the staff before picking it up? Anyways, my partner didn't get to ride and she has taken our money elsewhere to buy our 2 SLs.

Don't go there to buy parts. I was chasing an RS-500 bottom bracket and a replacement crank set, was told I was wastin gtheir time after they had sourced the bottom bracket and I said I was buyjng it. 50km per day 5 day per week commute, so I can't leave my bike there...proper rude to some one who was about to hand over >$300. Also, I go there for tubes, tires and cables all the time. Not any more.

Great service. I took my wife’s mountain bike in for major upgrade. The previous bike shop I took it to said it couldn’t be fixed. Nathan was so helpful, he did a great job upgrading all the worn and corroded components and treated the bike like it was his own. I received the bike and it was better than it had ever been and in time to give to my wife for Christmas. Thanks so much. I highly recommend Cyclery Northside.